PRIVACY RIGHTS

We respect the privacy rights of our visitors and recognise the importance of protecting the information collected about them. 

We collect information about you either: (i) directly from you when you provide it to us, including when using the Site; (ii) automatically as you use the Site.

We may use information that we collect about you or that you provide to us, including any personal information:

  • to complete, fulfill, manage and communicate with you about your orders;

  • to fulfill any other purpose for which you provide it;

  • to provide customer service or support or contact you regarding your account;

  • in any other way we may describe when you provide the information; or

  • for any other purpose with your consent.

CREDIT / DEBIT CARD INFORMATION COLLECTION AND USE

We use credit/debit card information solely for billing purposes and to fill your Products/Gift Card orders. If we have trouble processing an order, we will use this information to contact you. Also, please rest assured that all purchases and credit/debit card transactions that are processed through the Site are private and secure, in accordance with Payment Card Industry standards.

OPTING OUT OF NEWSLETTERS, SPECIAL OFFERS AND PRODUCT UPDATES

if you decide to opt out, it may take a few days to process your opt-out request by email and 6–8 weeks to process your postal mail request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting out will not preclude us from sending you other types of non-promotional messages, such as emails confirming transactions. We will retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

SITE USE

This Site is intended for users who are located in the United States and is hosted and operated in the United States, pursuant to United States law. By providing personal information through the use of the Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories.

The privacy of your personal information is very important to us. We endeavor to safeguard and protect our end-users’ personal information.

CONTACT US

If you have any questions regarding the use of the Site or this Privacy Policy, please  contact us via e-mail at: contact@luztem.com